Warren County High School is certified by the National Retail Federation to administer the National Professional Certification in Customer Service. The National Professional Certification in Customer Service is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals, and help define career advancement opportunities for candidates. By earning the professional certification in customer service, candidates can demonstrate their knowledge and skills in work areas that employer’s value, and exhibit commitment to professional growth. The certification was designed to capture the core customer service duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries. The credential is appropriate for anyone interested in obtaining a job or pursuing a career in retail and other industries that value customer service skills.
Warren County Schools is one of 590 official testing centers in United States and one of only six in North Carolina. Testing centers are found in locations such as Disneyland in Anaheim, California, Info Systems Technology, in Dallas Texas, and the University of Florida and 112 public schools in the United States.
In May 2011, students completing the Marketing Management and Small Business Entrepreneurship classes were given the opportunity to take the 90 minute, 75 question online exams. I am happy to announce that the following students and teachers passed the exam and received the credential.
Janet Dunderdale: Business and Information Technology Teacher, Warren County High School
Pamela Jordan: Marketing Education Teacher, Warren County High School
Jamie Davis: Student, Warren County High School
Shamari Downey, Student, Warren County High School
Virginia Evans, Student, Warren County High School
Ashley Hargrove, Student, Warren County High School
Tiarra Hendricks, Student, Warren County High School
Taja Hobson, Student, Warren County High School
Taylor Mincey, Student, Warren County
Vanity Newell, Warren County High School